CivicConnect
Smart City Portal
Report civic issues, apply for permits, and get AI-powered help — all in English or اردو. From your phone, in real-time.
4
User Roles
20+
Civic Categories
3
Permit Types
<24h
Avg Resolution
From submitting a complaint about a pothole to applying for a construction permit — CivicConnect handles every civic interaction.
Pothole, water leak, broken streetlight? Submit a request in 60 seconds with photos & GPS location. Track it in real-time.
Construction, event, or business renewal permits — apply, pay, and get certificates digitally. No queues, no paperwork.
Just describe your issue. Our AI (Groq Llama 3) automatically routes it to the right department for faster resolution.
Full Urdu interface with RTL layout. Type in Roman Urdu and watch it auto-convert to اردو script.
Get push notifications when staff act on your request. Works offline as a Progressive Web App.
Every priority has a guaranteed response time (4h–72h). Department admins see live dashboards & breach alerts.
Submit a civic request or apply for a permit. Add photos, location, priority.
Our AI categorises your request and routes it to the right department instantly.
Get push notifications as staff work on your case. SLA tracking ensures timely resolution.
Report issues, apply for permits, track status, attend events.
Manage department queue, update tickets, add internal notes.
Approve permits, configure SLA, view analytics, broadcast announcements.
Manage departments, assign roles, oversee the whole platform.
Join thousands of residents using CivicConnect to report issues and shape their community.
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